The pandemic has pushed many workplaces to adopt remote work, and many are looking forward to a hybrid working model that embraces the best of both remote and office-based work when it is safe to return. Adapting to this new working model might seem straightforward in theory, but it will prove more nuanced in practice, especially when it comes to organizational culture.

Many small IT firms that let their office leases expire and switched to remote work are looking at new ways to enrich their employees’ work experience—usually over Zoom and Slack and often without the help of an HR manager.