The deployment of desktop-as-a-service (DaaS) technology enabled the rapid move to WFH without the need to reconfigure IT systems or make major changes.
When HR executives at medical device company Medtronic embarked two years ago on a multiyear project to transform their HR process, they envisioned using new and innovative technologies to replace manual HR processes in talent acquisition, internal mobility and compensation operations.
HR leaders faced an uphill battle in winning approval for new technology investment last year as budgets contracted and most new spending was directed to remote-work infrastructure. But should the economy begin to rebound this year as vaccines roll out—and if HR applies its newfound leverage acquired during the COVID-19 pandemic—getting new spending approved for HR technology upgrades or replacements may become easier.
As new business models emerge and employers continue introducing new technologies to support the employee experience, developing and maintaining critical skills will be crucial for companies to maintain a competitive edge.